Services/Social Media/Community Management
Social Media

Community Management.

Comments, DMs and conversations handled, daily.

At a glance

Timeline

2–6 weeks

Focus

Social

Format

Sprint / retainer

Investment

Retainers from €1.8k/mo.

Request a custom quote

120+

Creative teams served

94%

Retention past year one

24h

Reply on every inquiry

4.9/5

Average client rating

The approach

Built around outcomes.

Daily community work that converts followers into customers.

Part of our wider Social Media practice — strategy, execution and reporting in one calm system.

Honesty first

Is community management a fit for you?

We'd rather say no upfront than take a project that won't move the needle. Here's how we decide.

A great fit if…

  • You want faster response times within a defined timeline, not "someday."
  • You're ready to invest in community management as a real growth lever, not a side experiment.
  • You value senior practitioners and direct communication over big-agency layers.
  • You can share context, feedback and decisions inside a week — momentum matters.

Not a fit if…

  • You need the cheapest possible option — we're mid-market, not bargain-basement.
  • You want community management without any input from your side — we work as a partner, not a vending machine.
  • You need results this week — real work compounds over 60–90 days.
  • You're not ready to measure outcomes and adjust based on data.

What you get

Deliverables

  • Daily replies01
  • Voice playbook02
  • Escalation flow03

Outcomes

What changes

Faster response times

Higher conversion from DMs

Loyal community

How it works

From kickoff to compounding results.

01

Map

We align on goals, audience and the path to ROI.

02

Build

We design and ship the work — fast, then refined.

03

Launch

We go live with tracking and a clear baseline.

04

Grow

We optimise weekly against the metrics that matter.

Why us

CreativeFlow vs. a typical social media agency.

Same category, very different experience. Here's what changes when you work with us on community management.

What matters
Typical agency
CreativeFlow
Who does the work
Junior team + account manager
Senior practitioner, no hand-offs
First deliverable
Kickoff deck in 3–4 weeks
Real work shipping inside week 1
Communication
Weekly status call + email chains
Shared Slack + weekly Loom
Contract
12-month lock-in
Month-to-month, cancel anytime
Reporting
Vanity metrics in a PDF
Live dashboard tied to revenue
Handover
You lose access when it ends
You own every asset and account

Pairs with

What works well alongside community management.

Client stories

Real work. Real results.

Creative

"They felt like an extension of our studio from week one. The community management work paid for itself inside a quarter."

MR

Maya Reyes

Founder, Northbound Studio

+38%

Qualified inbound

Faster turnaround

Business

"We brought them in for community management and saw measurable ROI within 60 days. No fluff — just senior people who get business pressure."

JC

James Chen

CMO, Vantage Labs

+52%

Lead conversion

−30%

Cost per acquisition

FAQ

Everything you'd ask on a first call.

Specific to community management. Still missing something? Ask below.

8 questions answered

Every engagement is scoped to your goals — typically daily replies, voice playbook, escalation flow. You'll get a written scope before anything starts.

Still have questions?

Get a tailored community management quote — no decks, no pressure.

Share a few details and a senior practitioner replies within one business day with scope, timeline and a clear price range.

Reply within 1 business day Written scope before kickoff No retainers you can't leave

Get a quote

Tell us about your community management project.

A senior team responds within one business day with next steps — no auto-replies, no pitch deck.

  • Reply within 24h
  • No pitch, no pressure
  • Written scope before anything starts

We respect your inbox. One human reply, no marketing list.